Find the problem
Examine the real processes, personnel collaboration, data and system constraints, and clarify the responsible persons, value baselines and priority scenarios.
Output: scenario priority, business indicators, data and interface listKUMO FDE DELIVERY MODEL
FDE, not on-site manpower,But the production responsibility chain
Kumo FDE front-end deployment engineerEnter the customer's business site, organize the customer's business and technical team, and the Kumo engineering team, and combine WorkBuddy, ADP and Tencent Cloud basic resources to jointly complete problem definition, rapid verification, production online and continuous adoption.
common definitionFirst identify the problem, users and business value
co-constructLet real users participate in minimal closed-loop verification
shared responsibilityMoving on from launch to adoption and replication
ONE TEAMSHARED OUTCOME
FDEPre-deployment engineer
INPUTBusiness process · Enterprise data · System permissions
BUILDAgent · Workflow · Knowledge · Connector
OUTCOMEValue verification · Production operation · Continuous adoption
01 / DEFINITION
Kumo FDE mode,what problem to solve
The difficulty of enterprise AI is not to purchase models or platforms separately, but to put business judgment, application construction, system constraints and user adoption in the same chain of responsibility. FDE is the organizer of this chain of responsibility.
FORWARD DEPLOYED ENGINEERFDEPre-deployment engineer
Kumo FDENot your average pre-sales, project manager, on-site development, or after-sales support. It requires engineering personnel to enter the business site in advance, understand the processes, users, systems and indicators, quickly form verifiable applications, and continuously promote production operations.
What customers face is not separate consulting, product, development, implementation and operation and maintenance suppliers, but a joint team coordinated by Shenzhen Cloud FDE and responsible for the same business results.
02 / METHOD
From problem to adoptionFour-stage closed loop
Each stage sets clear entry conditions, deliverables and continued investment judgment to avoid the project becoming only a demonstration prototype.
Validate closed loop
Build a limited-scope operable version to allow real users to complete a complete work task.
Output: usable prototype, user feedback, production planProduction goes online
Access knowledge, systems and permissions, and establish mechanisms for evaluation, monitoring, manual review and exception handling.
Output: production applications, governance rules, acceptance resultsadopt copy
Continuously track usage and business metrics, and reuse connectors, knowledge rules, and evaluation criteria to more scenarios.
Output: operational reports, optimization plans, reused assets03 / RESPONSIBILITIES
FDE throughSix core responsibilities
Kumo integrates business discovery, application development, Tencent Cloud production access, evaluation management and operation expansion into the same service mechanism.
business discovery
Identify high-frequency, high-cost business problems with clear ownership and measurable ownership.
- Process walkthrough
- value baseline
- scene priority
scene definition
Clarify target users, task boundaries, data conditions, manual collaboration and acceptance methods.
- Application role
- Work closed loop
- risk boundary
Application building
Coordinate the Kumo engineering team to develop Agent, Workflow, knowledge base and tool capabilities based on ADP.
- Prototyping and engineering implementation
- Tips and process planning
- Connector development
Production access
Connect WorkBuddy, enterprise systems, identity permissions, and Tencent Cloud production environments.
- System and data access
- Deployment on cloud
- Permission security
Evaluation governance
Establish accuracy, stability, security, cost and business effectiveness measurements.
- Evaluation set
- manual review
- Exception handling
Operational expansion
Track real adoption and business results, continuously optimize and replicate to more processes.
- Adopt operations
- Performance tracking
- Asset reuse
04 / BOUNDARY
it is not a traditional servicenew name
To determine whether it belongs to FDE, it does not depend on whether there are people present, but whether the team jointly defines the problem, completes the production closed loop, and is responsible for continued adoption.
Service form
Common Responsibility Boundaries
The difference between Kumo FDE
Outsourcing development
Deliver functionality according to established requirements and scope
Define the problem together and continuously adjust based on real use
product implementation
Complete standard product configuration, deployment, training and acceptance
Throughout scenarios, applications, systems, launch and adoption
Consulting projects
Complete analysis, planning and suggestions, and the construction will be undertaken separately
Same chain of responsibility goes directly into builds and production runs
Pure product sales
Delivery platform or account, customers design and integrate by themselves
Integrate WorkBuddy, ADP, cloud resources and enterprise processes
05 / DELIVERABLES
What the project left behind was not justan application
Kumo precipitates on-site experience into manageable, verifiable, and reusable enterprise AI assets.
Business and Product Assets
Scenario priorities, process descriptions, business indicators, application roles and acceptance rules.
Engineering and Connected Assets
Agent, Workflow, connector, knowledge structure, interface and permission configuration.
Measure and govern assets
Evaluation set, safety boundary, manual review, monitoring and exception handling mechanism.
Operate and copy assets
Use data, feedback mechanisms, optimization plans, and subsequent scenario replication conditions.
06 / FAQ
FDE modeFAQ
Help business, technology and management teams determine whether this service approach is suitable for the current project.
What is FDE?
FDE is the abbreviation of Forward Deployed Engineer. Kumo adopts the Chinese term "pre-deployment engineer", which refers to the core role of entering customer business sites, connecting business and engineering teams, and promoting AI from problem definition to production adoption.
Is FDE the same as on-site development?
Not equivalent. Being onsite is just a place to work, the key to an FDE is taking responsibility for problem definition, cross-team coordination, rapid builds, production go-live, and ongoing adoption.
What projects are suitable for the FDE model?
It is suitable for enterprise AI projects that have clear business value but have not yet fully defined requirements, need to connect multiple systems and teams, and require continuous operation and expansion after going online.
What roles do customers need to invest in?
Typically involves business leaders, frontline users, technology or data leaders. Kumo FDE will form a joint team with these roles and the Kumo Engineering team.
RELATED SERVICES
Let methods, products and platformsform a closed loop
FDE is a delivery mechanism that also requires application development, user portals and development platforms to support it.