WorkBuddy Delivery Services,Putting enterprise AI into everyday work
Kumo adopts FDE front-end deployment modeProvide WorkBuddy delivery services, covering scenario planning, organizational permissions, enterprise knowledge access, skills and connector configuration, system integration, pilot launch, evaluation, training and ongoing operations. The specific product capabilities and authorization scope are subject to the current official documents of Tencent Cloud.
WorkBuddy is responsible for "use", Kumo is responsible for "use well"
After an enterprise introduces AI SaaS, the real value depends on whether it is configured into the organizational structure, knowledge boundaries, and daily work, rather than whether the account is opened.
Common stranded conditions
- Lack of clear usage scenarios after account opening
- Knowledge and permissions are not configured by organization
- The training stops at the introduction of general functions
- No one is tracking the usage effect, and it gradually becomes idle.
Establish a complete usage system
- Plan scenarios and boundaries by department and role
- Access corporate knowledge and establish an update mechanism
- Design training and demonstration based on job tasks
- Continuously track adoption and optimize expansion
From provisioning to continuous operation
Kumo builds a complete WorkBuddy enterprise service around "planning-configuration-application-promotion-operation".
Enterprise usage planning
Clarify the use objects, priority scenarios, knowledge boundaries, permission principles and promotion rhythm.Role and organization planning · Scenario priority · Usage specifications
Organization and permission configuration
Configure available capabilities and access boundaries based on department, role, and data sensitivity.Members and roles · Knowledge permissions · Security boundaries
Enterprise knowledge access
Connect documents, meetings, knowledge bases and business data to form a manageable source of enterprise knowledge.Data classification · Source access · Update and governance
Building a digital workforce
Configure employee-oriented AI assistants and work portals around positions and tasks.Job Assistant · Work Instructions · Collaboration Methods
Skills and Expertise
Transform repetitive work methods, expert experience, and enterprise rules into reusable capabilities.Skills configuration · Expert package · Enterprise rule accumulation
Training and Adoption Operations
Drive continued usage through pilots, training, feedback, stories, and metric tracking.Pilot promotion · Usage training · Effect review
Not a training, but an adoption path
Kumo uses four steps to promote WorkBuddy from "available" to "continuously used by people."
Planning pilot
Select departments, user groups, scenarios, knowledge and authority scope, and clarify expected goals.
Output: Pilot scheme and usage boundariesComplete configuration
Configure organization, roles, knowledge, digital workforce, skills and expert capabilities.
Output: Available enterprise work environmentTraining promotion
Help users form habits through task-based training, demonstration cases and internal promotion.
Output: training materials and usage demonstrationscontinuing operations
Track usage, collect feedback, refine knowledge and capabilities, and expand into new scenarios.
Output: Adoption Report and Optimization PlanClarify the product boundaries between WorkBuddy and ADP
The two belong to different levels, so avoid confusing "usage portal" and "development and orchestration platform".
| Dimensions | WorkBuddy | Tencent Cloud ADP |
|---|---|---|
| product hierarchy | Tencent CloudAI SaaS | Tencent CloudAI PaaS |
| core role | Hosts AI usage, collaboration and application portals for users and teams | Develop and orchestrate Agent, Workflow, knowledge base and tool capabilities |
| Kumo focus | Planning, configuration, knowledge access, promotion and adoption operations | Develop, connect, review, release and production governance |
| typical relationship | As a work entrance for enterprise users | As a development and orchestration base for enterprise AI applications |
WorkBuddy Service FAQ
What is WorkBuddy?
WorkBuddy is Tencent Cloud's AI SaaS product, which supports the use of AI agents, application portals and work collaboration for individuals and teams. It is not Tencent CloudAI PaaS.
Why is it not enough to just activate WorkBuddy?
Opening an account is just the first step. Enterprises also need to clarify usage scenarios, organizational authority, knowledge sources, work specifications, training methods and continuous operation mechanisms.
Is Kumo responsible for WorkBuddy training?
Responsible. Kumo will design training and demonstration scenarios based on job tasks, rather than just introducing general functions.
Can WorkBuddy be used with ADP?
Can. Kumo can build more complex enterprise AI applications based on ADP and deliver them to end users through WorkBuddy or other portals.
Use in combination with other services
Enterprise AI application development
Develop custom applications that connect knowledge, systems, and business actions.
View services →SERVICE 03Agent development services
Build, connect, measure, and govern enterprise-grade agents based on Tencent Cloud ADP.
View services →CLOUD PROCUREMENTTencent Cloud preferential purchase
Check current official activities, applicable conditions and product configurations, and provide corporate procurement consultation.
View services →